Careers
We're looking for new members to join our team:
Back Office / Account Manager
ΓΡΑΜΜΗ Μ. ΕΠΕ, which has been active in printer and photocopier consumables and spare parts since 1991 and runs the online store Mrtoner.gr, is looking for a Back Office / Account Manager.
Location: Remote working available, with mandatory presence at our offices in Veria one day a week.
Responsibilities
- Managing and tracking customer orders (eshop, email, phone)
- Serving and developing relationships with business customers and resellers
- Preparing quotes and issuing sales documents
- Liaising with suppliers and monitoring stock
- Updating the product catalogue in the eshop
Requirements
- Experience in a similar role (back office, customer service or sales)
- Very good knowledge of English
- Comfortable with computers, MS Office and business software (ERP)
- Organised, accurate and able to handle several tasks at once
- Excellent communication skills
- Able to work independently and as part of a team
Nice to have
- Knowledge of the consumables, printer and photocopier market
- E-commerce experience
We offer
- Competitive pay
- Flexibility with remote working
- A modern and friendly working environment
- Opportunities for professional development
If you're interested, please send your CV to our main email address with the subject "Back Office / Account Manager".
Photocopier and Printer Technician
ΓΡΑΜΜΗ Μ. ΕΠΕ is looking for a full-time photocopier, multifunction device and printer technician to join its technical department.
Location: Veria, with visits to customers in the wider area.
Responsibilities
- Installing, configuring and networking photocopiers, multifunction devices and printers
- Preventive maintenance of machines in the workshop and at customer premises
- Diagnosing and repairing faults, replacing spare parts and consumables
- Technical support for customers by phone or remotely
- Recording work, spare parts and page counters
- Working with the back office on quotes and spare-part orders
Requirements
- High school diploma (general or technical) or equivalent experience
- 2-3 years' experience in a similar role
- Basic knowledge of networking and installing drivers on Windows
- English sufficient to understand technical manuals
- Car driving licence
- Organised, reliable and a team player
Nice to have
- Experience with Konica Minolta, Kyocera, Ricoh, Canon, HP or Xerox machines
- Studies in electronics or electrical engineering
We offer
- Competitive pay
- Training on the machines we support
- A modern and friendly working environment
- Opportunities for professional development
If you're interested, please send your CV to our main email address with the subject "Photocopier and Printer Technician".